SOCIAL WORK AND MANAGEMENT ›› 2024, Vol. 24 ›› Issue (1): 1-10.

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Community Voluntary Service Co-Production: Connotation Logic and Process Mechanism

HOU Jundong, LUAN Yahui   

  1. School of Economics and Management, China University of Geosciences, Wuhan, Hubei, 430074, China
  • Received:2023-06-16 Online:2024-01-15 Published:2024-01-15

Abstract: In the context of community “voluntary failure”, “weak participation” of residents, and the mismatch between the supply of voluntary services and the actual dynamic demand, the innovation of the community voluntary service delivery model has become one of the topics widely concerned by the academic community. Based on the theory of co-production and on the basis of defining the connotation and logic of co-production of community voluntary service, the process mechanism is further revealed from the stages of service initiation, resource link, subject interaction, value creation, evaluation, and feedback. Community voluntary service contains rich characteristics of co-production. In the process of organizing voluntary service, we should change our concept and realize that an open cooperative system is the action framework of co-production of community voluntary service. Multi-agent collaborative production is the direction of development for co-production of community voluntary service, and “service orientation” is an important concept of co-production of community voluntary service. The community residents are not only the recipients and beneficiaries of voluntary service in the process, but also the participants and co-producers of services.

Key words: community voluntary service, co-production, participation of residents, participation of residents

CLC Number: 

  • C916
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