SOCIAL WORK AND MANAGEMENT ›› 2024, Vol. 24 ›› Issue (2): 79-86.

• SHEHUI GUANLI • Previous Articles     Next Articles

Evaluation of the Governance Effectiveness of the Multi-Sided Platform Model in Responding to Public Health Emergencies: An Empirical Study Based on the Case in Hainan Province

GAO Yuan1,2, ZHANG Jie3   

  1. 1. School of Economics and Management, Hainan Normal University, Haikou, Hainan, China, 571100;
    2. Hainan Provincial Key Laboratory of Ecological Civilization and Integrated Land-Sea Development, Haikou, Hainan, China, 571100;
    3. School of Information Science and Technology, Qiongtai Normal University, Haikou, Hainan, China, 571100
  • Received:2023-06-28 Online:2024-03-15 Published:2024-03-15

Abstract: Based an empirical case in Hainan Province, this study explores the application and effectiveness of the multi-sided platform governance model in public health emergencies. Using EFA and PCA, a quantitative evaluation and ranking for the governance effectiveness of the multi-sided platform model in controlling the epidemic in 18 cities and counties in Hainan Province is conducted, based on an index evaluation system of four dimensions: information communication efficiency, resource integration capability, collaborative action capability, and actual governance outcomes. With MRA, the study selects social participation as the dependent variable and analyzes the effects of multiple common factors on epidemic prevention and control, such as economic support, social mobilization support, medical assistance support, and information technology support. The research shows that the multi-sided platform model has significant advantages in dealing with public health emergencies, as it can enhance information sharing, improve resource allocation efficiency in the public domain, achieve refined and intelligent social governance, stimulate innovation, and enhance public service levels.

Key words: multi-sided platform model, governance effectiveness, public health emergency

CLC Number: 

  • C916
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