SOCIAL WORK AND MANAGEMENT ›› 2025, Vol. 25 ›› Issue (1): 1-9.

• SHEHUI GONGZUO •     Next Articles

Digital Social Work: Expert Consensus on Definition, Significance, and Practice (2024)

LIANG Yucheng1, LEI Jie2, SU Zhenhao1, DU Yanrong1   

  1. 1. School of Sociology and Anthropology, Sun Yat-sen University, Guangzhou, Guangdong, 510275, China;
    2. School of Social and Behavioral Sciences, Nanjing University, Nanjing, Jiangsu, 210023, China
  • Received:2024-09-30 Online:2025-01-15 Published:2025-01-15

Abstract: In the context of the digital era, developing an expert consensus on “digital social work” will help to deepen and promote the understanding of digital transformation among social work educators, researchers, and practitioners. Through expert discussions, proposal writing, multiple rounds of feedback, and co-signing, this article reached a consensus on three key aspects: the definition, significance and challenges, and development recommendations for digital social work. The definition highlights the use of information and communication technology in social work, while also emphasizing the significant impacts and challenges which digital social work poses for service recipients, social workers, direct services, service organizations, education and training, and the profession itself. Lastly, the article provides recommendations for the future development of digital social work, including the co-construction of infrastructure, the development of service models, strengthening discipline-building, revising ethical standards, and creating theoretical frameworks.

Key words: digital social work, digital transformation, expert consensus

CLC Number: 

  • C916
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