SOCIAL WORK AND MANAGEMENT ›› 2025, Vol. 25 ›› Issue (3): 10-23.

Previous Articles     Next Articles

Developing a Competency-Based Social Worker-Involved Employment Training Model for Individuals with Disabilities: A Practical Study on Employment Training Programs for Visually Impaired Baristas

ZHUO Caiqin1, QIN Yue1, ZHANG Qianxin2   

  1. 1. College of Public Administration,South China Agricultural University, Guangzhou, Guangdong, 510642, China;
    2. Guangzhou Rong’ai Social Service Center, Guangzhou, Guangdong, 510000, China
  • Received:2024-06-19 Online:2025-05-15 Published:2025-05-15

Abstract: The effective utilization of social workers’ professional expertise is critical in the development of scientifically grounded and diverse employment training models for individuals with disabilities. Interviews conducted in four cities: Beijing, Shanghai, Guangzhou, and Shenzhen, identified three fundamental challenges within the current disability employment training programs, including the lack of alignment with job vacancies, the insufficient practical training in real-world contexts, and the inadequate training in basic professional skills. An employment training program for visually impaired baristas, guided by a competency model and delivered by social workers in collaboration with professional baristas as trainers, undertook comprehensive, systematic, and innovative practical exploration. As a result, six out of seven participants achieved the proficiency level of intern barista, with four participants successfully securing employment. This case study has informed the development of a replicable and scalable “Competency-Based Social Worker-Involved Employment Training Model for Individuals with Disabilities.” This framework encompasses detailed descriptions of the approach, underlying principles, the dynamics between social workers and professional trainers, and the practical framework and procedural methodology employed.

Key words: individuals with disabilities, employment training, competency, social work

CLC Number: 

  • C916
[1] 国务院关于印发国家基本公共服务体系“十二五”规划的通知. [EB/OL]. [2012-07-19]. https://www.gov.cn/zhengce/zhengceku/2012-07/19/content_7224.htm.
[2] 中华人民共和国就业促进法(2015年修订)[EB/OL]. (2019-05-17) http://rsj.km.gov.cn/c/2019-05-17/3012323.shtml,2019-5-17.
[3] MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION. Ransition: school to post-school activities: access to vocational education for students with disabilities (technical assistance bulletin)[R]. Washington, D C: U.S. Department of Education, 1999: 1-6.
[4] HUTCHINSON D , ANTHONY W , MASSARO J , et al. Evaluation of a combined supported computer education and employment training program for persons with psychiatric disabilities[J]. Psychiatric rehabilitation journal, 2007, 30(3): 189.
[5] 杨宇, 王灏晨. 教育培训对城镇残疾人就业影响的实证研究[J]. 残疾人研究, 2015(1): 55-61.
[6] 白先春, 邓晓艳, 宦颖洁. 我国残疾人就业影响因素的实证研究[J]. 残疾人研究, 2018(2): 92-96.
[7] 宋佳鑫. 社会融入视角下残障人士就业质量影响因素研究——以大连市为例[J]. 现代商贸工业, 2019(19): 82-83.
[8] 邓继元. 社会排斥背景下肢体残障人士的就业研究[D]. 南京: 南京师范大学, 2020: 42-58.
[9] REYNOLDS G, NICHOLLS P, ALFEROFF C. Disabled people, (re)training and employment: a qualitative exploration of exclusion[M].London: Palgrave Macmillan Publishers, 2001:190-207.
[10] VORNHOLT K, VILLOTTI P, MUSCHALLA B, et al. Disability and employment–overview and highlights[J]. European journal of work and organizational psychology, 2018, 27(1): 40-55.
[11] FREDERICK D E, VANDER WEELE T J.Supported employment: meta-analysis and review of randomized controlled trials of individual placement and support[J]. Plos one,2019: 14(2):1-26.
[12] SUIJKERBUIJK Y, HOVING J, SCHAAFSMA F. Interventions for obtaining and maintaining employment in adults with severe mental illness[J]. TBV-tijdschrift voor bedrijfs- en verzekeringsgeneeskunde, 2018, 26(7): 365-367.
[13] KULKARNI M,KOTE J. Increasing employment of people with disabilities: the role and views of disability training and placement agencies[J]. Employee responsibilities and rights journal, 2013, 26(3): 177-193.
[14] 汤夺先, 张传悦. 我国大陆地区残疾人社会工作研究综述[J]. 安徽农业大学学报(社会科学版), 2012(2): 80-84.
[15] 李荣峰, 何绍刚. 促进残疾人就业的社会工作介入路径分析[J]. 劳动保障世界(理论版), 2010(11): 78-81.
[16] 何欣. 有效需要与残障社会福利[J]. 残疾人研究, 2015(3): 8-12.
[17] 杨碧莲. 社会工作介入残疾人就业服务的路径研究[D]. 广州: 华南理工大学, 2019: 41-53.
[18] 戴卫东, 顾梦洁. 专业社会工作介入残疾人就业个案研究[J]. 残疾人研究, 2012(3): 59-63.
[19] 陈爱心. 社会工作介入轻度智力障碍人士就业能力提升研究[D]. 上海: 华东理工大学, 2021: 34-71.
[20] 袁洁. 浅析残疾人就业培训模式的创新[J]. 中国集体经济, 2018(31): 164-165.
[21] MCLELLAND D C. Testing for competence rather than for intelligence[J]. American psychologist, 1973, 28(1): 1-14.
[22] BROWN R. B. Meta-competence: a recipe for reframing thecompetence debate[J]. Personnel review, 1993, 22(6): 25-36.
[23] 高海丽. 胜任力理论在实践中的应用[J]. 人力资源, 2021(2): 148-149.
[24] 水藏玺, 向荣, 刘洪良. 胜任力模型开发与应用[M]. 北京: 中国经济出版社, 2019: 21.
[25] 张登印, 李颖, 张宁. 胜任力模型应用实务: 企业人力资源体系构建技术、范例及工具[M]. 北京: 人民邮电出版社, 2014: 6-10.
[26] 唐玉凤, 廖冀, 何尚英. 国内外关于“胜任力”研究综述[J]. 中小企业管理与科技(下旬刊), 2009(9): 63-65.
[27] 张燕. 基于岗位胜任力模型的员工培训体系构建[J]. 企业改革与管理, 2016(6): 95.
[28] 吴倩滢. 基于胜任力模型的公务员培训体系优化[J]. 现代营销(经营版), 2020(1): 14-15.
[29] 杨柳, 崔铭香. 残疾人职业技能培训问题与策略[J]. 中国成人教育, 2016(1): 127-131.
[30] 黄剑锋. 我国残疾人就业研究的系统性文献综述: 2007—2018年[J]. 人口与社会, 2019(5): 92-110.
[31] 代郑重, 安力彬. 胜任力理论在人力资源管理中的应用[J]. 软科学, 2013(7): 115-117.
[32] 李炳俐, 李善军, 李丙富. 视障生就业能力分析及培养对策[J]. 中国残疾人, 2007(4): 35.
[33] 易艳阳. 资源禀赋、可行能力与残障青年创业支持——基于Z市典型案例的分析[J]. 社会科学辑刊, 2020(2): 87-94.
[34] 卓彩琴, 林诚彦, 张凤琼, 欧阳婷. 残疾人支持性就业模式建构——基于“广州慧灵”的实践研究[J]. 社会福利(理论版), 2015(12): 45-49.
[1] LIU Binzhi, LI Xiangting. Procedural Guidelines and Core Techniques of Nostalgia Therapy in Social Work [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(3): 1-9,41.
[2] ZHU Yuanyuan, TANG Siwei. The Coupling Mechanisms, Current Situation and Pathways for Empowering New Local Social Work Talent in the Construction of New Quality Productive Forces [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(3): 24-33.
[3] XIE Han. The Impact of School Interpersonal Relationships on the Mental Health of Rural Children: A Comparison Between Left-Behind and Non-Left-Behind Children [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(3): 34-41.
[4] WANG Wei, WU Xiaolong, HUANG Xingchen. How Can Social Service Outsourcing Be Effective Entering the Countryside? A Case Study From the Perspective of Cooperative Production [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(3): 50-60,100.
[5] XU Qilong, ZHANG Junhao. A Study on the Process and Mechanism of Border Social Work Stations in Promoting the Accessibility of Basic Public Services in Border Areas [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(3): 68-80.
[6] HE Xuesong, KUANG Mengye, HU Yi, WU Yilan. 2024 Annual Review on Social Work Research [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(2): 1-16.
[7] CHEN Tao, WU Cuizhen, XU Yuezhen. County-Level Social Work: The Practice Path of China’s Macro Social Work [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(2): 17-23.
[8] TONG Min, ZHOU Xiaotong. Research on Endogenous Power Production Mechanism of Rural Remote Villages in Mountainous County Under the Rural Revitalization Strategy: Taking the Social Work Stations in Towns N and C of Country D in Quanzhou City as an Example [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(2): 24-34.
[9] HOU Liwen, LI Huan. Ethical Practice of County-Level Social Work Organizations: A Case Study of Cang [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(2): 35-43.
[10] LIU Jiang, GENG Tongtong, GU Qunfeng. The Development of County-Level Social Work: An Explanation on the Mutual Shaping Mechanism Between Leadership Attention Allocation and Social Work Professional Communities [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(2): 44-54.
[11] KANG Jiao, FENG Yuliang. Practice Limits and Development Strategies of Evidence-Based Social Work in China [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(2): 55-64.
[12] YANG Pan, LIANG Tukun. Research on the Influence Mechanism of Human Capital on Social Workers’ Turnover Intention [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(2): 65-75.
[13] LIANG Yucheng, LEI Jie, SU Zhenhao, DU Yanrong. Digital Social Work: Expert Consensus on Definition, Significance, and Practice (2024) [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(1): 1-9.
[14] BU He, TANG Yao, DUAN Wenjie. Pathways of the Intersection of Social Work Practice and Artificial Intelligence [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(1): 10-18.
[15] LIU Yulan. Research on the Reconstruction of Community Rehabilitation Service System for Disabled Children from the Perspective of Developmental Social Work [J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(1): 19-26.
Viewed
Full text


Abstract

Cited

  Shared   
  Discussed   
No Suggested Reading articles found!