关键词: 边境基本公共服务可及性, 边境社工站, 公共性

Abstract: The accessibility of basic public services in border areas, recognized as a disadvantaged zone in terms of public services, requires urgent attention. Taking the township social work stations in Jingxi City as an example, this article examines hows these border social work stations enhance the accessibility of basic public services through four key dimensions: “availability, accessibility, acceptability, and adaptability”. The study found that the government optimizes the allocation of resources in border regions to achieve full coverage of social work stations in townships, which enhances the accessibility of basic public services. Social workers, following their commitment to assist individuals and informed by real-life practices, provide inclusive services to all border residents, thus promoting equal access to basic public services. Social work services emphasize empowering and improving the capacity of service users, which in turn promotes the acceptability of basic public services. Furthermore, Social workers also prioritize cultural sensitivity, respecting local cultural and ethnic customs to enhance the adaptability of basic public services. Border social work stations work together to promote the accessibility of basic public services in border areas by constructing a mechanism for the synergy of diverse service subjects, reshaping the mechanism of community publicity, and empowering border residents to form an internal and external cooperation mechanism with the community.

Key words: border basic public service accessibility, border social work station, publicness