胜任力模型下社会工作者参与的残障者就业培训模式建构——基于视障咖啡师就业培训项目的实践研究

社会工作与管理 ›› 2025, Vol. 25 ›› Issue (3): 10-23.

胜任力模型下社会工作者参与的残障者就业培训模式建构——基于视障咖啡师就业培训项目的实践研究

卓彩琴¹, 秦悦¹, 张倩昕²

1. 华南农业大学公共管理学院，广东广州，510642;
2. 广州市融爱社会服务中心，广东广州，510000

收稿日期:2024-06-19 出版日期:2025-05-15 发布日期:2025-05-15
作者简介:卓彩琴(1972—　)，女，土家族，教授，博士；主要研究方向：残障福利与社会工作，乡村振兴与农村社会工作，社区治理与社会工作。
基金资助:
广东省哲学社会科学规划一般项目“独立生活视角下广东省农村残疾人就业促进与减贫治理研究” (GD20CSH02)。

Developing a Competency-Based Social Worker-Involved Employment Training Model for Individuals with Disabilities: A Practical Study on Employment Training Programs for Visually Impaired Baristas

ZHUO Caiqin¹, QIN Yue¹, ZHANG Qianxin²

1. College of Public Administration,South China Agricultural University, Guangzhou, Guangdong, 510642, China;
2. Guangzhou Rong’ai Social Service Center, Guangzhou, Guangdong, 510000, China

Received:2024-06-19 Online:2025-05-15 Published:2025-05-15

摘要/Abstract

摘要： 建构更科学、更多元的残障者就业培训模式意义非凡。对北京、上海、广州、深圳4个城市访谈调查后发现，现有残障者就业培训存在3个核心问题，即缺乏与实际岗位的联系，缺乏真实情境的实战训练，缺乏职业基本素养培训。视障咖啡师就业培训项目是以胜任力模型为指导，由社会工作者与专业咖啡师共同担任培训导师所进行的全面、系统和创新性的实践探索。项目结果显示，参与项目培训的7位学员中有6位达到实习咖啡师水平，其中有4位成功就业。根据案例研究，建构出可推广、可复制的“基于胜任力模型的社会工作者参与下的残障者就业培训模式”，并对该培训模式的总体思路与原则、社会工作者与专业培训师的关系、实践框架、实践流程进行了具体说明。

关键词: 残障者, 就业培训, 胜任力, 社会工作者

Abstract: The effective utilization of social workers’ professional expertise is critical in the development of scientifically grounded and diverse employment training models for individuals with disabilities. Interviews conducted in four cities: Beijing, Shanghai, Guangzhou, and Shenzhen, identified three fundamental challenges within the current disability employment training programs, including the lack of alignment with job vacancies, the insufficient practical training in real-world contexts, and the inadequate training in basic professional skills. An employment training program for visually impaired baristas, guided by a competency model and delivered by social workers in collaboration with professional baristas as trainers, undertook comprehensive, systematic, and innovative practical exploration. As a result, six out of seven participants achieved the proficiency level of intern barista, with four participants successfully securing employment. This case study has informed the development of a replicable and scalable “Competency-Based Social Worker-Involved Employment Training Model for Individuals with Disabilities.” This framework encompasses detailed descriptions of the approach, underlying principles, the dynamics between social workers and professional trainers, and the practical framework and procedural methodology employed.

Key words: individuals with disabilities, employment training, competency, social work

中图分类号:

C916

卓彩琴, 秦悦, 张倩昕. 胜任力模型下社会工作者参与的残障者就业培训模式建构——基于视障咖啡师就业培训项目的实践研究[J]. 社会工作与管理, 2025, 25(3): 10-23.

ZHUO Caiqin, QIN Yue, ZHANG Qianxin. Developing a Competency-Based Social Worker-Involved Employment Training Model for Individuals with Disabilities: A Practical Study on Employment Training Programs for Visually Impaired Baristas[J]. SOCIAL WORK AND MANAGEMENT, 2025, 25(3): 10-23.

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