SOCIAL WORK AND MANAGEMENT ›› 2017, Vol. 17 ›› Issue (3): 53-60.

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A Suppressed Role: A Case Study of the Administrativization of Post Social Work Service in A City

XU Zibin1, LIANG Kun1,2   

  1. 1. NPO Research & Evaluation Center, Dongguan, Guangdong, 523000, China;
    2. Department of Social Work, East China University of Science and Technology, Shanghai, 200237, China
  • Received:2016-09-28 Online:2017-05-15 Published:2017-05-15

Abstract:

It is a trend to arrange social workers to provide service based on the posts set in government departments, public institutions and mass organizations. It has become an important form for the government to purchase social work service. However, with the development of social work in recent years, post social work service is also facing the problem of administrativization, lack of professionalism, unclear roles, and the existence of these problems is very unfavorable for the long-term development of post social workers. In order to better understand the causes of these problems and their consequences, this paper takes A city in Guangdong purchasing post social service as an example and analyze the respective roles of post social workers and service users and the formation of the role relationship. Through analysis, this paper argues that the post is a buffer or "dialogue" space formed during the process of role-playing and the interaction between the two sides and even many parties. It is also an indispensable part of the job, which, however, may result in too much administrative workload for social workers. In order to reduce unnecessary administrative work, service units and post social workers need to clarify their roles and responsibilities to successfully complete their role-playing.

Key words: role play, government purchase of services, post social worker, administrativization

CLC Number: 

  • C916
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