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Theoretical Options and Practice Integration of Social Work Participating in Community Governance: An Action Research of Community Service Based on Community Capacity Building Theory
LIN Chengyan, ZHUO Caiqin
SOCIAL WORK AND MANAGEMENT 2022, 22 (
6
): 77-91.
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3749
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The participation of social work in community governance involves serving the disadvantaged groups and promoting community development, but there are always conflict and tension between the two aspects in practice. Taking the six-year service experience of B Street Social Work Station in Guangzhou City as an example, this study takes action research to show how professional social service can play an active role in community service. It also takes capacity building theory to guide professional practice, so as to achieve the integration of service groups and community development. In the end, this paper summarizes the stages of community capacity building, and the issues of service governance, capacity building dimensions and the social work action strategies corresponding to different stages. This paper illustrates the integration advantages of choosing community capacity building theory as a framework, which helps to dissolve the tensions between integration goals, between fields, between theory and practice, between subjects, and between actions and structures. Community practice of social work has the dual characteristics of group service and community development. In essence, it is the dynamic balance and organize integration of community development and service groups.
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Research Status, Hotspots, and Growing Trends of Volunteer Motivation Research in China: A Visual Analysis of CNKI Literature from 2003 to 2023 Based on CiteSpace
LIANG Liang, ZHONG Yaolin
SOCIAL WORK AND MANAGEMENT 2025, 25 (
6
): 60-72.
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340
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Drawing on 1,813 papers on volunteer motivation published in CNKI between 2003 to 2023, this study employs CiteSpace to conduct bibliometric and visualization analyses. By using bibliometric methods and visualization techniques, it draws knowledge maps such as high-frequency keyword clusters to analyze the current situation, hotspots, and development trends of volunteer incentive research in China. The findings reveal a rapid increase in publications over the past two decades, with research predominantly focusing on youth volunteers. Core themes include the sustainable development of volunteer behavior, incentive mechanisms, and policy support. It shows characteristics such as diversified research objects, localized research themes, and research content closely linked to contemporary hotspots. Future studies in this field focus on exploring differentiated incentive measures for volunteers, improving the support system for volunteer services, and building a collaborative incentive system.
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A Study on the Influencing Factors of Fertility Intentions of Young People of Childbearing Age from the Perspective of Social Conflict Theory
WANG Huijuan, LIAO Zhishan
SOCIAL WORK AND MANAGEMENT 2025, 25 (
1
): 94-104.
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2007
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In light of the ongoing relaxation of fertility policies, the fertility rate has not increased as anticipated and has even experienced a decline. Based on Coser’s social conflict theory, factor analysis is adopted to investigate the factors that influence the fertility intentions of youth of childbearing age. The findings reveal that the factors affecting the fertility intentions of youth of childbearing age are, in order of significance, institutional factors, conflict of interest between individuals and work-family resources, and conflict of fertility values. Notably, the inadequate livelihood security system, gender-based inequality within the employment system, and the insufficient housing security are the main institutional factors influencing the fertility intentions of youth of childbearing age. Conflict sof interests arise between individuals and their families, as well as between the families and their employing organizations. The conflict of perceptions manifest in the clash between the traditional and modern sconcept of reproduction, as well as in tensioins between the utilitarian and the emotional considerations regarding childbearing and childrearing. To improve the childbearing environment and increase the young people’s fertility intentions, the study advocates for the enhancement of the supportive childbearing and childrearing policies, the development of mechanisms to promotework-family balance.
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Active Aging and Empowerment: An Action Framework and Implementation Strategies of Social Work Services for Elderly Living Alone
WEN Tenglong, ZHOU Xianda, CHENG Fu
SOCIAL WORK AND MANAGEMENT 2025, 25 (
4
): 58-67.
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868
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Empowerment is a crucial concept in the field of elderly professional services. However, social work services for elderly individuals living alone often struggle to achieve effectiveness due to the lack of an active aging perspective. This study integrates the theoretical connotations of empowerment and active aging to construct a “Agency-Health-Participation-Security” (AHPS) four-dimensional empowerment intervention framework. Using 17 typical cases of social work interventions for elderly individuals living alone published on the official website of the China National Social Work Association as examples, the study employs a minimal possible key case research logic to conduct a content analysis of the textual data. Research findings indicate that the subjectivity empowerment strategy emphasizes self-reflective abilities while relatively neglecting rational decision-making and capabilities for independent action. The health empowerment strategy generally focuses on mental health but pays insufficient attention to physical health status. Additionally, there is an overall lack of emphasis by social workers on participatory empowerment. In terms of security empowerment, there is a predominance of linking institutional resources, while the development of community security systems are comparatively weak. The AHPS is an empowerment intervention framework that incorporates an active aging perspective, offering a viable practical guide for social work services targeting elderly individuals living alone.
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Psychosocial Determinants of Post-Traumatic Growth in Stigmatized Groups and Pathways to Social Work Intervention
DUAN Wenjie, ZHOU Qiao, ZHANG Xiaojing
SOCIAL WORK AND MANAGEMENT 2024, 24 (
2
): 19-31.
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1077
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Research on the post-traumatic growth of stigmatized groups has been limited by investigating only on single influencing factors, lacking a systematic theoretical framework. This has hindered the development of evidence-based health social work interventions in this area. To address this gap, we conducted a scoping review based on the social determinants of health theory. We identified 114 high-quality papers from databases such as Knowledge and Web of Science. Our findings revealed five categories of influences that affect post-traumatic growth in stigmatized groups, namely socio-cultural background, family and neighborhood community environment, access to resources, nature of the traumatic event, and personality traits and cognitive processes. The framework of psychosocial determinants of post-traumatic growth of stigmatized groups, developed in this study, can provide a foundation for theoretical research and practice in the field of health social work.
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The Late Qing Dynasty Governments Crisis Response to Braids Revolution
SU Quan-You, LI Yi-Bo
SOCIAL WORK AND MANAGEMENT 2013, 13 (
5
): 49-54.
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Abstract: There are few studies on the late Qing Dynastys braids revolution carried out from the perspective of the government. There were many problems with the Qing government in handling the crisis, which concentrated in three areas: First, the public opinion got out of control, that is, the public opinion fustigated the policies of storing braid and forbidding braid cutting, and the Press misinformed the movement of cutting braid and simplifying clothing in 1904. Second, the legal system became invalid, namely, the command was prohibited repeatedly, the negligence of duty in the military, police, politicians, including the connivance and laissezfaire of ZAI Tao and YIN Chang, and the nonfeasance of ZAI Feng. Third, the government decrees didnt fit in with each other. For example, the ministry of army promoted the decree while the Education Department and others forbad. The Qing government failed to meets the trend of the times. It didnt turn the bottomup braid revolution into the topdown operation so it was unable to maintain the authority of the government and increase the publics recognition. The revolution shows the Qing governments errors of handling crisis and lack of political wisdom.
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Optimization Path Analysis on Collaborative Governance Under the Mechanism of the “Linkage of Five Elements in the Community”
BAI Yue
SOCIAL WORK AND MANAGEMENT 2025, 25 (
5
): 74-84,96.
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1082
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The mechanism of the “Linkage of Five Elements in the community” has been integrated into the development of social work stations, playing a crucial role in innovating grassroots social governance. This study investigates optimization pathways for collaborative governance within this framework through a case study approach grounded in collaborative governance theory, drawing on empirical data from social work station practices in Zhejiang Province, China. Research has found that the development of resources related to the “Linkage of Five Elements in the community” follows a structred pattern. The collaborative governance of the mechanism of “Five Elements Linkage” unfolds in three sequential phases: “forming governance concepts”, “constructing governance mechanisms”, and “improving governance effectiveness”. These phases are characterized by platform-based integration, localized adaptation, and professionalization, with vertical-horizontal synergies facilitating multi-agent coordination. However, challenges persist, including tensions between service objectives and implementation processes, inadequate resource mobilization and inter-agent collaboration, limited capacity for sustainable synergy, and insufficient professionalization. To address these issues, the study proposes optimization strategies that emphasize motivational alignment, endogenous capacity-building, and institutional restructuring. Furthermore, it highlights the necessity of leveraging the Party-government leadership to empower stakeholders, foster consensus-driven goals, and catalyze collective action. Ultimately, this framework aims to enhance service quality and activate community endogenous vitality, offering both theoretical and practical insights for refining collaborative governance models in grassroots social innovation contexts.
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A Literature Review of Child Witness of Domestic Violence and Its Intergenerational Transmission
CHEN Zhengzhi
SOCIAL WORK AND MANAGEMENT 2018, 18 (
2
): 44-51.
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In recent years, domestic violence has been so severe that it not only causes the injuries of the victims, but also has serious impact on children witnesses who are exposed to family violence in the long term. Children who witness domestic violence can learn violent behavior through observation, imitation, reinforcement, and rationalization. There is also a tendency that domestic violence in the biological families will affect their own families when they grow up, forming the intergenerational transmission of domestic violence. In general, foreign scholars emphasize the theoretical research and empirical analysis. Through case study,comparison, contrast,and follow-up survey, they find that witness children may get post-traumatic stress disorder (PTSD) and pass the abuse pattern to the next generation, and offer quantitative criteria for the effectiveness of interventions for witness children. Through clinical trials and inductive analysis, Chinese scholars find witness children may have problems in physiological, psychological and cognitive behaviors, and notice the possible violence acquisition mechanism among witness children. However, there are still some limitations, such as few studies were about children who witness domestic violence and interpretation of professional appraisal and intervention is insufficient, with no summary that is comparatively systematic and comprehensive. In future, research emphasis should be put on strengthening theoretical analysis, exploring intervention model and deepening of indigenized researches.
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Intervention Study on Bereaved Children: Literature Analysis and Review Based on Scoping Review
ZHAO Fang, ZHU Ning
SOCIAL WORK AND MANAGEMENT 2021, 21 (
2
): 15-23.
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2686
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Bereavement is a major traumatic event for children, and bereaved children will face arduous adaptation tasks. Studies have shown that not only children who have difficulty adapting after bereavement, but all children who have lost their parents will benefit from some time-limited interventions. This study adopted the Scoping Review proposed by Arksey and O’Malley and searched 3 domestic electronic databases and 5 foreign English electronic databases. Some problems are discovered after standard screening and extraction: intervention services for bereaved children, few as they are, mainly focus on individual cases and group interventions, failing to establish a sharing and inter-linked service mechanism. Most of relative studies rely on individual cases, which lack design and tools for scientific and rigorous evaluation and long-term return visits. On the other hand, overseas studies on intervention services have developed into a scientific system, which is characterized by multiple types of intervention, interdisciplinary groupwork and scientific paradigm. In conclusion, it is suggested that under the current domestic conditions intervention services for bereaved children should be incorporated into the child welfare service system. Besides, an effective mechanism should be established utilizing the characteristics of local culture and the advantages of professional social work and combining preventive and therapeutic intervention strategies to render service and help tomore bereaved children.
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Research on the Emotional Remodeling of Rural Left-Behind Children’s Families through Group Work Intervention: Taking Village W as an Example
WEI Xiaofang, ZHOU Ying, WANG Xuhui
SOCIAL WORK AND MANAGEMENT 2025, 25 (
2
): 76-84.
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718
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Using structured interviews, this study learns the underlying causes of emotional neglect among families of ten rural left-behind children in W village of Linzhou city, Henan Province. The results reveal that left-behind children’s family emotional deficits are manifested in four aspects: repressed emotions, behavioral problems, incorrect perceptions and poor social skills. Based on the social ecosystem theory and utilizing the Satir model of family therapy and interaction, the research team has carried out three phases of group work in seven sessions to remodel the family emotions of left-behind children. Results suggest that group work has a significant catalytic effect on improving left-behind children’s family emotions. Interventions on both the left-behind children and their environmental systems can help to alleviate the negative impact of parental absence. In addition, fostering effective family communication can promote healthier parent-child relationship.
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A Study on the Effect Evaluation of Home Community Elderly Care Service Policy From the Perspective of Policy Subject
ZHANG Chi
SOCIAL WORK AND MANAGEMENT 2025, 25 (
5
): 97-110.
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1160
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The assessment of policy effectiveness has focused on measuring the extent to which the overall policy goals have been achieved. Guided by the theoretical model of policy goal achievement evaluation, this paper establishes an index system that integrates both factual data and value-based criteria to evaluate policy effectiveness and identify influencing factors. This paper adopts the multi-dimensional evaluation method which includes eight key dimensions: benefit, efficiency, adequacy, economy, fairness, responsiveness, appropriateness and stability. Data were collected through questionnaire survey and expert interview in Gansu and Shaanxi provinces. The analytic hierarchy process was used to determine the weight of indicators, while the fuzzy comprehensive evaluation method quantified the policy effect. The results show that the overall effectiveness of the policy is high, especially in terms of adequacy and benefit, while f responsiveness and fairness demonstrate lower performance. Disparities exist between urban and rural areas as well as regional differences. Further analysis of the factors influencing policy effectiveness, employing the Horn-Mitter model, revealed that policy objectives and standards, resources, implementation and intervention, and environmental conditions significantly affect outcomes. The research shows that policy implementation and intervention are the core of policy effectiveness, while policy standards and objectives play a “baton” role. It is recommended that policymakers prioritize fairness and responsiveness in future policy formulations, and enhance urban-rural and regional equity to batter meet the needs of the elderly.
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Flexible Governance of International Community Driven by Social and Cultural Space Governance: Based on the Case of Q Community in Nanjing
WU Yanhua, ZHANG Zhihua
SOCIAL WORK AND MANAGEMENT 2024, 24 (
1
): 79-89.
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1094
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Flexible governance is increasingly becoming an important means for international communities to improve governance efficiency. Based on the analytical framework of social and cultural space and adopting the extended case method, this study analyzes the case of Q community, an international community in Nanjing, investigates the flexible governance mechanism driven by social and cultural space composed of core elements such as public space, social relations and community system. The study further explores the upgrading and transformation path of community governance. Our research suggests that public space is the kernel in practice. Guided by the principle of resident autonomy, the concept of “people-oriented” governance is put into practice with both Chinese and foreign residents taking the leading role in public and cultural disciplines. Guided by the idea of diverse participation, social relations play a fundamental part in the formation of subjectivities in “multiple collaborative” governance,through the process of multiple coordination and complementary advantages. The community system is the safeguard of the implementation of flexible governance strategy. Through flexible governance and multiple considerations led by government departments, the social system drives the implementation of flexible governance strategies.
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Digital Social Work: Expert Consensus on Definition, Significance, and Practice (2024)
LIANG Yucheng, LEI Jie, SU Zhenhao, DU Yanrong
SOCIAL WORK AND MANAGEMENT 2025, 25 (
1
): 1-9.
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1098
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In the context of the digital era, developing an expert consensus on “digital social work” will help to deepen and promote the understanding of digital transformation among social work educators, researchers, and practitioners. Through expert discussions, proposal writing, multiple rounds of feedback, and co-signing, this article reached a consensus on three key aspects: the definition, significance and challenges, and development recommendations for digital social work. The definition highlights the use of information and communication technology in social work, while also emphasizing the significant impacts and challenges which digital social work poses for service recipients, social workers, direct services, service organizations, education and training, and the profession itself. Lastly, the article provides recommendations for the future development of digital social work, including the co-construction of infrastructure, the development of service models, strengthening discipline-building, revising ethical standards, and creating theoretical frameworks.
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The Complex Inner World: Research on Social Workers’ Emotional Labor Process
GAO Yiduo
SOCIAL WORK AND MANAGEMENT 2022, 22 (
1
): 41-49.
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3461
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There’s high emotional involvement in social workers’ labor process. However, domestic studies on social workers’ emotional labor is far from enough, while existing overseas studies focus on the client-worker relationship. In the professional social work practice, the emotional labor of this group is shown as a conflicting emotional experience that is caused by the mixture of stress and gain, the diverse emotional management that consists of surface acting with “inertia” and “fuzziness” and deep acting based on the professional value and guideline, and emotional adjustment social workers tend to conduct through body techniques, cognitive techniques and social techniques. Exploring the complexity of social workers’ emotional labor can help eliminate what people “take for granted”. Meanwhile, it enlightens us to consider how to promote self-care, organizational care and policy care in social work.
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A Systematic Evaluation of the Factors Influencing Occupational Burnout of Social Workers
MENG Yi, HU Yang, MA Huanhuan
SOCIAL WORK AND MANAGEMENT 2023, 23 (
6
): 34-45.
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1600
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As practitioners in the human service industry, social workers are at high risk of occupational burnout. In order to prevent social workers from falling into occupational burnout, physical and mental health damage, and career development difficulties, this study uses a systematic evaluation method to comprehensively review existing literature on the influencing factors of social work occupational burnout. This study scientifically screens high-quality empirical work, sorts significant effective factors, and explores the mechanism of action effects. After systematic evaluation, 29 high-quality empirical with a total sample size of 15895 are included. Thematic analysis shows that the job burnout of social workers is the result of the joint effect of individual factors (demographic characteristics and psychological factors) and environmental factors (work characteristics, organizational factors, family and social factors). Based on research findings, this study constructs a theoretical model of the influencing factors of occupational burnout among social workers, verifying the universal theory of occupational burnout while expanding the theory. Finally, this study compares the empirical evidence provided in the included literature, identifying the commonalities and differences between the two, pointing out the direction for theoretical development and providing suggestions for management practice.
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A Study of the Impact of Digital Society on the Health Condition of the Elderly
SHANG Zijuan, WANG Shuqi
SOCIAL WORK AND MANAGEMENT 2023, 23 (
5
): 26-36.
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1762
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Making full use of the Internet to improve the physical and mental health of the elderly is a new connotation of active and healthy aging in a digital society. This paper uses data from the China Health and Retirement Longitudinal Study (CHARLS) to investigate the impact of digital society on the health status of the elderly. The empirical results show that Internet accessibility adversely affects the physical health of the elderly but improves their mental health. Internet participation improves the physical and mental health of the elderly, while the development of the digital economy improves the physical and mental health of the elderly. Moreover, digital society has a more significant impact on the health condition of elderly women. Therefore, it is recommended to adhere to the principle of “upholding one goal, focusing on three perspectives, and insisting on three main entities” to build a digital society that is healthy and friendly to the elderly, to help bridge the digital divide for the elderly, to promote the physical and mental health of the elderly, and to facilitate the achievement of the national goal of active and healthy aging.
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Professional Dilemmas and Coping Strategies of Community Workers from the Perspective of Dual Institutional Logic
SHI Tianqi, DAI Yi
SOCIAL WORK AND MANAGEMENT 2025, 25 (
6
): 32-41.
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327
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Community workers constitute a pivotal force in community governance, and practical dilemmas in their professionalization process directly impede the enhancement of grassroots social governance capacity. Employing participant observation and in-depth interviews, this study investigates the professional dilemmas encountered by certified community workers and their corresponding coping strategies against the backdrop of intertwined administrative and professional demands. The findings reveal that under the interplay of dual institutional logics, the professional dilemmas of these workers manifest in three dimensions: decision-making conflicts, role conflicts, and practice conflicts. Specifically, they grapple with balancing limited energy against multiple demands, confront ambiguities in their positioning between administrative and professional roles, and encounter disjunctions between professional knowledge and practical operations. In response to these challenges, certified community workers have developed four types of coping strategies: situational adaptation, integrative coordination, defensive adjustment, and relational mobilization. These strategies not only enable them to maintain efficient and stable work performance in complex institutional contexts but also reflect how the dual tensions between administrative requirements and professional practice shape their professional experiences. Future research on relevant topics should prioritize examining the work experiences and dilemmas of frontline community workers in complex institutional environments, with a view to enhancing the overall effectiveness of community governance.
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The Application and Thinking of CIPP Model in the Evaluation of Social Work Service Project: Take the H Institution Rural Preschool Child Care Project as an Example
CHEN Chaolian, HE Hu
SOCIAL WORK AND MANAGEMENT 2025, 25 (
5
): 52-64,110.
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1082
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With the continuous expansion of government-funded social work services, social work is emerging as a vital professional force in social governance, garnering increasing attention from both the government and society. A significant challenge confronting the field is how to evaluate the professionalism and effectiveness of its services scientifically. The CIPP model, known for its systematic, comprehensive, and improvement-oriented approach, is particularly suited for evaluating social work projects. This study employs the CIPP model to evaluate the rural childcare program of Institution H, integrating the Delphi method to construct an evaluation index system that supplements and optimizes the existing framework. Through assessments of the project’s context, input, process, and outcomes, the study provides improvement recommendations, such as increasing the budget for enhancing social workers’ professional capabilities, deepening needs assessments, prioritizing service quality, refining service plans, and improving supervision efficiency. To refine and optimize the social work evaluation system, it is crucial to establish a feedback-oriented evaluation mechanism, emphasize the professional development of social work, and shift from audit-focused evaluations to empowerment-based assessments. This approach ensures the dual objectives of performance evaluation and professional growth, ultimately achieving “improvement through evaluation” and “correction through evaluation.”
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Academic Stress and Internalizing Problems among Chinese High Schoolers: A Systematic Review of Potential Moderators and Implications
WEN Hao, Sile Hu
SOCIAL WORK AND MANAGEMENT 2022, 22 (
4
): 48-61.
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3078
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How to reduce internalizing problems caused by academic stress for Chinese high school students? Previous research was not comprehensive enough in identifying potential moderator variables between academic stress and internalizing problems, so it is difficult to develop accurate intervention targets for social work practice. Therefore, a systematic review can be used to carry out a comprehensive and science-based evaluation of previous studies, and a ranking system is developed to identify and rank moderators concerning their importance. A total of 19 moderating variables have been identified by researchers. The ranking results show that the effect of six significant moderators including interpersonal relationship, gender, grade, family relationship, school environment and resilience decreases in turn. From the theoretical perspective of the biopsychosocial model, it can further explain the mechanism of moderating effects and bring great enlightenment to future social work interventions and research.
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Social Work Skills and Human Change: Theoretical Review and Practical Exploration of Ritual Healing
WANG Jie, YE Xiong, WANG Yingxia
SOCIAL WORK AND MANAGEMENT 2021, 21 (
3
): 63-71.
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In the field of social work, the research and application of ritual therapy are extensive abroad but limited at home. According to literature review, the mechanisms of ritual therapy are presented as follows: In the psychological dimension, it can produce a placebo effect and the peak experience inspired by rituals has the effect of psychotherapy. In the emotional dimension, rituals help to express feelings and provide a high degree of emotion energy. In the cognitive dimension, rituals contribute to cognitive internalization and identity transformation. In the dimension of social relationship, rituals can promote group belonging and enhance social support. Four different types of rituals —— rites of passage, periodic rituals, celebrations, and ritualized activities —— are available to different situations in social work practice. In view of the logical framework of social work services, this paper puts forward practical guidelines of ritual therapy in the following different stages: preliminary estimation, the design and performance of rituals, and post-evaluation. Professional skill is a necessary way of achieving human change. The exploration of ritual therapy has a positive effect on developing the professional skill of social work and enhancing professional services in social work.
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Progress and Prospects of Practice Research on Social Work in China: Quantitative Analysis Based on CSSCI Journal Literature from 1998 to 2023
WU Juan
SOCIAL WORK AND MANAGEMENT 2025, 25 (
1
): 38-48.
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857
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Clarifying the research status, summarizing research hotspots, and identifying trends in social work practice research in China can provide valuable theoretical insights for the research and development of social work practice in China’s New Era. Using the literature visualization tool CiteSpace, this research examines 1,182 core literature in social work practice research from CSSCI journals between 1998 to 2023. The analysis encompasses the overview of the publications and the collaborative landscape among core authors and research institutions in this field. Keyword co-occurrence maps, cluster maps, and mutation word information maps are drawn to examine the hot topics and main themes in the field, as well as to predict future research trends. The findings indicate that social work practice research in China characterized by “high concentration and low dispersion”, highlighting the significant role played by core authors and research groups in this field; The primary focus of the field center around five modules: practical social work, professional construction, social governance, values and ethics, and theoretical foundations. It is predicted that future research will continue to contribute to rural revitalization strategies, ecological environment care, community governance community construction, government procurement of services, and grassroots governance. However, improvements are needed in several areas: the level of collaboration and diversity among authors and institutions need to be enhanced; further research on the integration of innovative technologies in social work practices is necessary; policy research related to practice needs to be further developed.
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A Study on the Adaptation Dilemma and Social Work Intervention of the Bereaved Parents
PENG Yangfan
SOCIAL WORK AND MANAGEMENT 2021, 21 (
2
): 24-31.
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2260
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As the number of bereaved parents is on the rise in China, it is worth investigating their social adaptation. Through long-term field interviews and follow-up researches, it is discovered that their adaption dilemma is not only rooted in structural factors and connected with individual agency, but also contains abundant cultural and psychological elements. They are generally suffering from post-traumatic stress disorder (PTSD) and somatization disorder, cultural trauma, situational ritual disruption, social role confusion and alienation from acquaintance. On this basis, this paper proposes to adopt casework, group work and community work to help them adjust their self-cognition and social identifications, integrate the internal function building of their self-organizations and improve the service supply capacity of community agencies. All these methods will be utilized to resolve their adaptation dilemma and help them reintegrate into the society.
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Conflict Social Work: Connotation and Paradigm
XIONG Zheng, JIANG Song
SOCIAL WORK AND MANAGEMENT 2023, 23 (
5
): 5-14.
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With the deepening evolution of modern society and the accelerated exposure of various types of social risks, countries around the world have had to face the enormous pressure of conflict management in an era of high risk. At the new stage of development, China has seen an increase in the number of social contradictions and risk challenges, and social conflicts have become more frequent, trivial and routine, making it more difficult to prevent and control conflicts. The previous mainstream model of rigid conflict control through vertical constraints has encountered the paradoxical dilemma of high cost and low effectiveness, and there is an urgent need for innovation in conflict governance. Breaking the traditional path dependence and introducing professional social forces to intervene in social conflict governance can help increase the resilience of conflict governance. On the basis of examining the coupling between social work and conflict governance, the basic paradigm of conflict social work is constructed in two dimensions, namely, theoretical and behavioral, with Engels' theory of historical synergy as the theoretical basis, the four quadrants of conflict as the perspective of the problem, and conflict transformation as the practical direction.
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Research on the Inducement Mechanism of Social Workers’ High Turnover Intention: Configuration Analysis Based on CSWLS 2019
QIN Haibo, LI Yukun
SOCIAL WORK AND MANAGEMENT 2023, 23 (
4
): 34-43.
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Based on the job requirement-resource model and configuration perspective, this paper takes 300 social workers in Shenzhen as research subjects in a dynamic survey of social work in China. Fuzzy set qualitative comparative analysis is used to analyze the configuration of the elements of job requirements and job resources and explore the complex causal effects behind high turnover intention. The findings of the study are listed as follows. The high turnover intention of social workers shows characteristics of “multiple concurrency”, “equivalence” and “causal asymmetry”. Any single antecedent condition is not a necessary condition for high turnover intention. High turnover intention is the result of a combination of multiple working conditions. Under the influence of the psychological mechanism of negative bias, the “attrition” effect of high job requirements is stronger than the “buffer” effect of the same work resources. It is much easier to produce high turnover intention than not to. The negative impacts of high job requirements will not be buffered by any work resources. In the face of the high turnover rate of social work talents, institutions should improve working conditions with considerations of the actual situation to avoid a one-size-fits-all approach. Social workers should establish correct values, take appropriate ways to release work pressure and negative emotions, and reduce or avoid excessive physical and psychological losses under the influence of negative bias.
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Community Voluntary Service Co-Production: Connotation Logic and Process Mechanism
HOU Jundong, LUAN Yahui
SOCIAL WORK AND MANAGEMENT 2024, 24 (
1
): 1-10.
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In the context of community “voluntary failure”, “weak participation” of residents, and the mismatch between the supply of voluntary services and the actual dynamic demand, the innovation of the community voluntary service delivery model has become one of the topics widely concerned by the academic community. Based on the theory of co-production and on the basis of defining the connotation and logic of co-production of community voluntary service, the process mechanism is further revealed from the stages of service initiation, resource link, subject interaction, value creation, evaluation, and feedback. Community voluntary service contains rich characteristics of co-production. In the process of organizing voluntary service, we should change our concept and realize that an open cooperative system is the action framework of co-production of community voluntary service. Multi-agent collaborative production is the direction of development for co-production of community voluntary service, and “service orientation” is an important concept of co-production of community voluntary service. The community residents are not only the recipients and beneficiaries of voluntary service in the process, but also the participants and co-producers of services.
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Historical Evolution and Path Dependence of China’s Social Policy: Analysis Based on Historical Institutionalism
XING Xifeng
SOCIAL WORK AND MANAGEMENT 2024, 24 (
1
): 90-98.
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Social policies play an important role in maintaining social stability and improving people’s well-being. According to the important historical nodes, China’s social policy can be divided into three stages: gradual development, gradual transformation and gradual integration, each of which is characterized by singularity, alternation and integration. Based on the historical institutionalism method, this research analyzes the reasons for the above characteristics of China’s social policy. It is found that the self-locking effect, the external effect and the coordination effect in the welfare provision system drive the changes of China’s social policy system respectively. The above changes are jointly influenced by interest selection, transformation of efficiency and fairness, and the internal and external institutional environment of the social policy system.
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2022 Annual Review on Social Work Research
HE Xuesong, YU Yu, CHENG Yiwen
SOCIAL WORK AND MANAGEMENT 2023, 23 (
2
): 5-17.
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The grand blueprint of Chinese path to modernization outlines the historical position and mission for social work, and the academic community of social work responds to the needs of national economic and social development with professional adherence. In 2022, the academic community of social work actively carried out high-quality research around social work theories, practice research, grassroot social work stations, the elderly, children and adolescents, professional development, and social work education. In order to further promote the development of social work, the academic community should constantly explore new fields, responding to people's yearning for a better life, and bravely answering the new questions brought by our times. It should also make efforts to strengthen the social work system construction in the three aspects of policy, practice and education. It should also facilitate practice-based knowledge production with theoretical, cultural and practical self-awareness, to improve the academic status of social work.
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Participation Logic and Practical Dilemma of Multiple Subjects in Grid Governance: An Analysis Perspective of the Empowerment Theory
WU Xiaolong, KANG Xuhui
SOCIAL WORK AND MANAGEMENT 2021, 21 (
5
): 83-89.
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Grid governance is an important way of grassroots social governance in the new period. From the perspective of empowerment theory, this study mainly analyzes the participation logic and practical dilemma of multiple subjects in the grid governance of urban grass-roots communities. At the individual level, the empowerment is mainly reflected in the independent participation of grid residents, at the organizational level, the focus of the empowerment is the two-way embeddedness of the government and social organizations, and at the community level, the empowerment is mainly expressed in the participation and cooperation of multiple subjects. However, due to the strong administrative attribute of grid governance, there are still some inevitable endogenous problems in the empowerment of “individuals, organizations and communities”, which mainly include: the lack of substantive participation and widening of group differences; the lack of authority and sociality of social organizations; formulation and administrative tendency of grid governance. Therefore, it is the practical direction of grassroots social governance in the future to strengthen the empowerment of grid governance and continue to promote the transformation of grid governance to “network governance”.
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The Influence of Self-Compassion on Compassion Fatigue among Front-Line Social Workers: The Mediation Effect of Career Self-Efficacy
XU Haoyang, ZHANG Yonghong
SOCIAL WORK AND MANAGEMENT 2023, 23 (
4
): 44-52.
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Based on the samples of 235 front-line social workers in China, this paper explores the influence of self-compassion on compassion fatigue among front-line social workers and the mediation effect of career self-efficacy. The results show that, after controlling for age, education, years of employment, professional qualifications, monthly salary and communication frequency with supervisors, self-compassion and career self-efficacy of front-line social workers are negative predictors of compassion fatigue, and career self-efficacy played a partial mediating role between self-compassion and compassion fatigue. To help front-line social workers effectively deal with compassion fatigue and related professional mental health problems, the research suggests that first-line social workers should learn to apply self-compassion, set professional boundary and enhance professional literacy on the individual level, administrators should improve professional supervision and performance appraisal systems on the management level.
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Procedural Guidelines and Core Techniques of Nostalgia Therapy in Social Work
LIU Binzhi, LI Xiangting
SOCIAL WORK AND MANAGEMENT 2025, 25 (
3
): 1-9,41.
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657
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As people turn to nostalgia more frequently to ease anxiety and combat uncertainty, social work services are increasingly focusing on the use of nostalgia therapy. Based on the historical origin and application of nostalgia therapy, social work and nostalgia therapy are expected to further achieve integrated development. Social work not only needs to flexibly use the four service modes of narrative nostalgia, instrumental nostalgia, transitive nostalgia and integrative nostalgia, but also needs to follow the practical framework and action steps of style matching, contextual linking, memory redemption, narrative deconstruction, identity reconstruction and support allegory, and grasp the core technologies of aesthetic matching, nostalgia anchoring, space-time metaphor and life story.
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Hospice Care and Social Governance Innovation
TANG Yong
SOCIAL WORK AND MANAGEMENT 2018, 18 (
4
): 46-53,74.
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2065
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With the aging of the population, the normalization of cancer incidence and the future trend in medicalization of death, the place of death will gradually transfer from family to hospital, which further highlights the importance of hospice care. However, due to NIMBY protest and insufficient trust, hospice care facilities face difficulties in construction. What's more, there is lack of policy support for hospice care service, which further limits its development in China. From the perspective of medical social work, current hospice care in China faces many problems:firstly, the demand for hospice care can't be met simply by relying on medical departments and civil affairs administration departments. Policies from single departments can't be relied for gratifying the need for hospice care. In view of its importance, we should discuss about hospice care from the perspective of social governance. It is necessary to vigorously set up policies about hospice care, confront the limit of traditional ideas and promote new method of birth and death. Government should lead the development of hospice care and combine macro-mechanism with microscopic practice. Meanwhile, the cooperation among multiple disciplines should be adopted for the development of hospice care.
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The Risks and Regulation of Intelligent Assistive Technologies Empowering Elderly Care Services
ZHANG Zhaoting, XU Ziye
SOCIAL WORK AND MANAGEMENT 2025, 25 (
6
): 83-90.
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The core objective of empowering elderly care services through intelligent assistive technology lies in achieving both precision and humanization of care by reconstructing service delivery via technological mediation. At its essence, this transformation represents a dynamic balance between algorithmic power and human-centered values. The evolutionary trajectory of technological logic indicates that while the integration of Internet of Things (IoT) architectures and multimodal sensing systems can enhance service efficiency, it also gives rise to emerging legal risks—such as the substantive failure of informed consent mechanisms due to cognitive decline in the elderly, the privacy threats posed by pervasive surveillance technologies, and the difficulty in identifying clear legal responsibility among actors. In response, legal regulation must construct a dual-adjustment mechanism of “technology-adapted law” and “law-guided technology”: on the operational level, a layered informed consent framework for aging populations should be established, with simplified interfaces and strengthened algorithmic interpretation rights to safeguard decision autonomy; in the data governance dimension, a dynamic “right to be forgotten” system should be introduced, along with innovative “machine forgetting” technical standards to ensure control over the data lifecycle. In terms of legal responsibility, a multi-layered legal responsibility system should be constructed, with a “responsibility chain allocation mechanism” based on technological processes and a “gradient responsibility system for risk sharing” to allocate liability proportionate to the ability to control risks and the benefits accrued.
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Research on Social Workers’ Turnover Intention from the Perspective of Emotional Labor: An Analysis Based on CSWLS 2019
GAO Haihong, LIN Yili
SOCIAL WORK AND MANAGEMENT 2024, 24 (
3
): 29-39.
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1636
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Based on Robbins’ stress model and the theory of emotional labor, this study explores the mediating mechanisms of emotional labor between work stress and turnover intention among social workers. Emotional labor is divided into two aspects: work satisfaction and occupational burnout, and analyzed through structural equation modeling. The results of analyzing survey data on the China Social Work Longitudinal Survey indicate that work satisfaction and occupational burnout mediate the relationship between job stress and turnover intention. Work satisfaction negatively influences the relationship between work stress and turnover intention, implying that higher work satisfaction is associated with lower occupational burnout and turnover intention. Conversely, occupational burnout positively influences the relationship, suggesting that higher burnout increases turnover intention. Additionally, professional qualifications play a moderating role in this context.
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Internet Utilization, Social Capital and the Involvement of the Grey-Haired Group in Volunteer Services: An Empirical Analysis Grounded on the Data of CSS2023
LI Qingxian
SOCIAL WORK AND MANAGEMENT 2025, 25 (
5
): 32-43.
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1108
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Drawing on the data from the “Chinese Social Survey 2023”, this study utilizes the Ordinary Least Squares regression (OLS regression) to dissect the influence of internet usage frequency on the volunteer service participation of the grey-haired group. The research findings demonstrate that, in general, the participation rates of the grey-haired group in volunteer services are comparatively low, and the varieties of volunteer services are restricted in China. Notably, the frequency of internet usage exhibits a significant positive correlation with the grey-haired group’s volunteer service participation, which means that the more frequently they use the internet, the higher their level of engagement in volunteer services. In addition, social capital can also have a marked and positive impact on the grey-haired group’s volunteer service participation. However, it does not serve as a mediator between internet usage and engagement in voluntary services. Consequently, initiatives aimed at promoting active aging, enhancing the digital literacy of the grey-haired group and optimizing the internet’s transformative potential in relation to the grey-haired group’s social capital are crucial for facilitating the grey-haired group’s participation in volunteer services.
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Pathways of the Intersection of Social Work Practice and Artificial Intelligence
BU He, TANG Yao, DUAN Wenjie
SOCIAL WORK AND MANAGEMENT 2025, 25 (
1
): 10-18.
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1358
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In the era of artificial intelligence, advances in technology have significantly enhanced social productivity and efficiency, transferring much material or productive labor to machines or automated systems, while “immaterial labor” has become the primary form of human labor. Social work, as a form of immaterial labor, embodies dual values: creativity and emotionality, which are particularly important in the AI era. This paper explores the creative and emotional values of professional social work and analyzes its legitimacy and justification in the context of AI. This paper proposes four dimensions of AI-enabled social work: low creativity with high emotionality, high creativity with high emotionality, high creativity with low emotionality, and low creativity with low emotionality. The integration of AI and social work is an inevitable trend. By effectively integrating social work with AI, it is possible to achieve a complementary advantage between AI and social workers, promoting the liberation of both the form and substance of labor.
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Foundation-Practice-Principle: A Path of Competence Development for Community Workers in China
LI Xiao, WANG Wenjing, LIU Yueting, ZHENG Misi
SOCIAL WORK AND MANAGEMENT 2023, 23 (
4
): 53-64.
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2053
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The competence of community workers concerns the exploration of social governance innovation in urban grassroot society in China. Current competence studies focus on psychometrics methods for competence scale development but neglect the context of social governance innovation and individual capacity development. In this study, in-depth interviews were conducted with community workers in Shanghai, China, based on the “problem-solution” and “structure-action” perspectives. Cross-analysis was performed on individual cases and their personal abilities. Results from the interviews revealed a “foundation-practice-principle” framework, which may be applied to developing educational programs for community workers.
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Value Orientation and Resilience Improvement: New Advances on Digital Resilience Research
XU Limin
SOCIAL WORK AND MANAGEMENT 2025, 25 (
6
): 1-9,41.
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391
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In today’s rapidly evolving digital era, digital technology has become foundational to daily life and serves as a significant context for current academic research. Digital Resilience refers to how individuals or organizations respond to risks and challenges in this digital age, and it represents an important area of study in a digital context. The concept of “Digital Resilience”is developed from the concept of “resilience” in the context of digital transformation, with its development trajectory illustrated by the progression from “Resilience” to “IS Resilience” and “Digital Resilience”. However, research on Digital Resilience remains limited. There is a particular lack of studies that address Digital Resilience within the context of China’s specific cultural, scientific, economic, and social backgrounds. Therefore, it is imperative that future research aims to explore and construct an independent knowledge system on Digital Resilience specific to China.
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The Support System Construction of Inclusive Education for Special Children from the Perspective of Rights
XU Xiaoling
SOCIAL WORK AND MANAGEMENT 2020, 20 (
4
): 89-96.
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1976
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Based on the qualitative research method and the perspective of rights, the paper analyzes the problems and causes in the current inclusive education of special children through literature review and case interviews.It finds that the lack of support system of inclusive education for special children is the main reason that leads to the cognitive lag, the weak supply of specialization and the lack of linkage mechanism.In order to ensure the realization of the welfare right to education for special children, building multivariate support system should be guided by the concept of "excellent service, promoting development and sharing" and efforts should be made in the families’ capacity-building, professional service supply and effective linkage mechanism construction.
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Research on the Influencing Factors of Residents’ Organized Participation in Urban Community Public Service Supply
WANG Wen, NIE Jikai
SOCIAL WORK AND MANAGEMENT 2025, 25 (
1
): 49-57,69.
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882
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Residents’ organized participation in urban community public services can effectively address the challenges posed by disorderly and sporadic participation. This article explores factors that influence residents’ organized participation in urban community public service. Adopting constructivist grounded theory, this research identifies 11 factors, including subject value identification and subject participation ability. The 11 factors are then classified into three dimensions, including subject attributes, subject interaction channels, and service composition. By learning their interconnections, this research further reveals the mechanisms through which these influencing factors affect residents’ organized participation. The article further proposes that policy innovations are needed to promote residents’ organized participation in urban community public services through strengthening multiple subject participation forces based on subject attributes, constructing and developing channels for resident organized subject interaction, and enriching community public service types.
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Community Policing and the Innovation of Social Management——
Shangcheng District in Hangzhou as an Example
TONG Zhifeng ,SU Pan, QIAN Miao
SOCIAL WORK AND MANAGEMENT 2013, 13 (
2
): 59-64.
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With accelerated social transformation and disintegration of workunit system, traditional policing has become unable to meet the needs of the development in current social management. Thus, enhancing community policing has become a necessity to the innovation of social management. As a pioneer in carrying out the strategy of community policing in China, Shangcheng District in Hangzhou has achieved a series of innovations in community policing in recent years. Community policing has achieved socialization, informationization, meshing and specialization, which has implications for current management of community policing.
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